Error when signing in on elements 9. Won't sign in.

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  • Updated 5 years ago
Why can I not sign in correctly? For some reason I do not know, I can not login or update my account on adobe premiere elements 9. Please some tell me why I am getting the error message, "An error occurred, and your changes were not saved."
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Mike Bradley

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Posted 5 years ago

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Pattie F., Official Rep

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Is it possible that your files migrated to Revel and you are trying to sync with Photoshop.com from Elements? Once the files are copied to Revel and you get a migration complete notice then you can no longer write files to Photoshop.com. They will remain there until it is closed on 6/18, so you can still download or archive the files...you just can't add to them.

Let me know if that clears things up for you.

Pattie