Photoshop: Error when editing mask: "Could not complete the Refine Mask command because of a program error."

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  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
When trying to complete a black and white layer mask i keep getting an error message-
Could not complete the Refine Mask command because of a program error.
Dose anyone know why this is happening?

Thanks
Scott
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Scott Robb

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  • frustrated

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Scott,

Can you provide more details on OS/version and version of Photoshop you're using?

Have you installed all the updates? http://adobe.ly/PS-Up-To-Date

Have you tried restoring your prefs? http://adobe.ly/PS_Prefs