Error downloading CS6. Brand new computer bought yesterday with Windows 7.

  • 2
  • Question
  • Updated 6 years ago
I've read others are having same issue, but I do not understand the solutions provided. Can someone tell me in simple terms the steps I can take to resolve?

i am getting an error message when trying to extract. Adobe Installer "We've encountered the following issues. Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem."

I did so, and the advisor does not detect an issue.
Photo of holly kerley

holly kerley

  • 5 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 2
Photo of holly kerley

holly kerley

  • 5 Posts
  • 0 Reply Likes
The reason I mention it is a new computer, is because I've seen a lot of comments to use a "cleaner".
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 768 Reply Likes
The CS6 public beta is closed, and the official CS6 release hasn't happened yet.

So you can't download Photoshop CS6 right now.
Photo of holly kerley

holly kerley

  • 5 Posts
  • 0 Reply Likes
Ok. Bummer. Are there any other versions that have color correction options (i have Elements) that I can download free or a trial?
Photo of holly kerley

holly kerley

  • 5 Posts
  • 0 Reply Likes
Elements 4, that is. I really just need any program that's comparable to photoshop. My husband says there's no such thing. And I just need it for 1 day :\
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
You can download the Photoshop CS5.5 trial, or Photoshop Elements trial.
Photo of holly kerley

holly kerley

  • 5 Posts
  • 0 Reply Likes
Thank you! I was in a hurry earlier, and I downloaded a program called GIMP. Works pretty good. Cheers.