Photoshop CC: "could not save as because the file name is not valid"

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  • Problem
  • Updated 2 years ago
  • (Edited)
When saving files in the last month or so (PS CC - current update as of today) I get this error:


The path is valid (it's where the file originally came from!)

This has happened when simply saving a 'file as', or in an automate>batch action that ends with 'file save as' (with 'Override file save as' checked)

This is really killing my workflow since it not only ends the batch, it kills the file that was trying to be saved (it's GONE!)

Also, this is intermittent - i ran some more files through the same batch this morning and it ran fin e through 30 files. Yesterday it wouldn't get through 7 before it died.

Any ideas on getting this to go away?

I'm Win7 pro, 24GB RAM, lots of room on scratch disks, and I'm holding my lucky rabbit's foot.
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Charles Waugh

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Posted 5 years ago

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TinaC, Tier 3 support engineer

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First, make sure that the file extension is appropriate for the file format, and nothing got renamed incorrectly inadvertently.

I wonder if some of your files aren't set how you expect (this can stop a batch) - maybe you're expecting them all to be tiffs for example, but some are jpegs.

Try resetting prefs: http://blogs.adobe.com/crawlspace/201...
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Charles Waugh

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TinaC,
Thanks for the reply.

All the files in the batch are .jpg's that have just been exported from Lightroom and the extension is '.jpg' (as in the screenshot, above).

I'll try resetting the prefs, though it's weird that it happens here and there during the batch run in one set of files in one directory. If it were prefs, you;d think it would just fail outright.

Strange...

The intermittent failure is the hardest to diagnose.

BTW: It ran just fine through about 30 files earlier today. Huh!

Thanks!

Charles
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Kiril Apostolov

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This happend sometimes when you save file to network drive on a non Microsoft samba server.

I still don't have any solution of the problem
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Arno Inen

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Did you find the solution Kiril? I am getting the same problems with Google Drive.

I also read that some other people had a problem with saving files to their network.
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Kiril Apostolov

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My problem was with WD "My book Live". I downgrade samba server and everything is ok ATM.
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Arno Inen

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I think I discovered the problem; Photoshop (CS6) has a problem writing this to servers and cloud based services.

Somehow the signal when a filed is being uploaded or stored messes with Photoshop. Maybe because Photoshop wants to be sure files are saved. I am saving files on my local harddisk now and not a problem in sight.
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Chris Cox

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That means that there is a problem with the OS or fileserver software.  (and we've worked around a lot of OS bugs related to operations on file servers)