Photoshop.com: Express Organizer: Error code 2011

  • 2
  • Problem
  • Updated 6 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing Photoshop.com service category

Getting error code 2011 when opening up the photo express organizer. Also having issues with sharing URL. I want to share specific albums with specific people, How?
Photo of Fred Lammlin

Fred Lammlin

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 2
Photo of Harold

Harold

  • 18 Posts
  • 3 Reply Likes
Just got done fixing my backup/synchronization problem and now I'm getting the following error when I open up the Adobe Photoshop Express Organizer in my photoshop.com site:

There was a problem reading your albums from the server into Photoshop.com
Error 2011

Harold House

This reply was created from a merged topic originally titled
Error 2011 in Express Organizer.
Photo of Charlie D

Charlie D, Official Rep

  • 810 Posts
  • 81 Reply Likes
Sometimes the Flash cache needs to be cleared. This is separate from one's browser cache.

See if following the steps in this Flash Player FAQ help:
"How do I clear my Flash Player cache and settings?"
http://forums.adobe.com/message/42785...

...essentially, delete the contents of the following folders:

Windows (tip: copy and paste these paths into the path bar in an Explorer window)

%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player

Macintosh

~\Library\Preferences\Macromedia\Flash Player\
~\Library\Caches\Adobe\Flash Player\

This conversation is no longer open for comments or replies.