Error with acount

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  • Problem
  • Updated 1 month ago
I’ve purchased LR true the App Store and for some reason I paid double fee for April + now lost premium features and told me I already have LR with another login.....
tried to log out - in but all photos are with yahoo account (App Store) and now Gmail one is working....
I only need of course one 
Photo of Yvo Meijer

Yvo Meijer

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Posted 2 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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If I understand you correctly, you subscribed twice under two different Adobe IDs? 

If you log in to do you have photos/presets under both accounts?