Error with acount

  • 1
  • Problem
  • Updated 1 month ago
I’ve purchased LR true the App Store and for some reason I paid double fee for April + now lost premium features and told me I already have LR with another login.....
tried to log out - in but all photos are with yahoo account (App Store) and now Gmail one is working....
I only need of course one 
Photo of Yvo Meijer

Yvo Meijer

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7535 Posts
  • 1725 Reply Likes
If I understand you correctly, you subscribed twice under two different Adobe IDs? 

If you log in to https://lightroom.adobe.com do you have photos/presets under both accounts?