Error trying to export one photo to Smugmug

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  • Question
  • Updated 10 months ago

I'm trying to export a portfolio of 10 images to Smugmug.   Works fine except for ONE photo.

I get the following error:


What does "The parameter is incorrect." mean?


Note I've tried with two formats thinking maybe a jpeg would go better.

I've updated LR Classic and also the Smugmug plugin hoping one or the other would fix it.  

Heeeeeeeeeelp!

Judy

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Photo of Judith Brown

Judith Brown

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Posted 10 months ago

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Photo of Carlos Cardona

Carlos Cardona

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Searching for that phrase gives you links to Windows errors, try it, see if they relate. You don’t say Mac or Windows, which helps with troubleshooting.

Have you tried the “.jpeg” version of the extension, instead of .jpg”? We use a Windows app for our competitions that won’t accept the usual version from our Macs.
Photo of Judith Brown

Judith Brown

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Thank you Carlos.  I'm running Windows 10.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Were the filenames of the ones that did work ok identical? It may be that SM is tripping over the underscore at the start or something similar.