Photoshop: Error trying to bold a font (corrupt font)

  • 1
  • Problem
  • Updated 11 months ago
  • Solved
  • (Edited)
When trying to bold the font Hit The Road, it will give the error "Could not complete your request because of a program error."
Photo of BMan

BMan

  • 4 Posts
  • 0 Reply Likes

Posted 11 months ago

  • 1
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 983 Posts
  • 191 Reply Likes
More info in your post in the Elements users forum:
https://forums.adobe.com/thread/2347842
Photo of BMan

BMan

  • 4 Posts
  • 0 Reply Likes
What do you mean? I should add more details? Or copy the details I put in that forum to here?
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 960 Posts
  • 188 Reply Likes
The information given by R_Kelly is important for troubleshooting by Adobe, that's why I have added the link.
Photo of Cristen Gillespie

Cristen Gillespie

  • 1095 Posts
  • 287 Reply Likes
I don't have Elements—just Photoshop, and I'm not having any difficulty using faux bold. I assume you're not selecting a built-in style, but trying to add bold to the font. What is the font type—OT? TT? You haven't said what OS or what the "newer" versions actually are??? I'm on a Mac running El Capitan.

Have you tried other fonts with the same font type to see if it's more than just the one font? Fonts are notoriously delicate and easily cause trouble for apps. Sometimes an uninstall and fresh install from the original source (original zip file, the site if you can download fresh) clears up problems, but sometimes fonts come with problems.

On a Mac, you can use Font Book to right-click on the font and ask Font Book to validate it. If it finds a problem, it will let you know what it is and how serious it is. If you're on Windows, I'm afraid I don't know what the OS provides, but I suspect it does provide some way of checking the integrity of an installed font.
Photo of BMan

BMan

  • 4 Posts
  • 0 Reply Likes
Oh, sorry. It only happens to the font I listed (As far as I can tell). The person that recommended me here said it worked for them on photoshop cs4 cs6 and photoshop elements 11, but doesn't work on Photoshop Elements 14, 15, and CC 2017. The font is also a True Type Font. I will try to install the font on my Mac and I will check the validation of it. I am also using Windows if that helps.
(Edited)
Photo of BMan

BMan

  • 4 Posts
  • 0 Reply Likes
Yea, the font had errors, I looked online how to fix these errors and found a program where I just renamed the font name structure, and saved it. I then transferred it to my PC and now it works. Thanks!
Photo of Cristen Gillespie

Cristen Gillespie

  • 1095 Posts
  • 287 Reply Likes
I do love a happy ending!
Photo of David

David, Official Rep

  • 2701 Posts
  • 361 Reply Likes
Howdy,

As you noticed, this appears to be a bug in the font itself.  It is worse on Mac than Windows (can't even use the font) and Font Book notes several "minor" errors which affect both faux bold and faux italics.  

The reason it might have worked earlier is because in later versions, we're a little more thorough and strict about identifying and avoiding improperly constructed fonts.  If this happens with another font in the future, let us know, but I would also recommend reaching out to the font foundary.

Thanks,
David