Lightroom Classic: Error MSg on trying to download application

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  • Problem
  • Updated 11 months ago
  • (Edited)
When I click the link to download LR Classic, I get the following msg:

"Firefox can’t find the file at aam://SAPCode=LTRM?version=7.0.1?actionList=CC-UI?passPhrase=kvNnk dPrpKJ3tF9otlHlrdn8ItnWCvKU4selIfe2ZjYOTlXc9r1h7762Xf536lyus7EtlRDJ0Z3WKpBEVTyymTJ0YPcGFS3P gQoWzg7mfYCZGDKcgHy56fOjHRMhYpuwxh4E5GDVVX n6Mhn01tS/d88alpYENOK7Ou2LLeCY=."

I'm running Windows 10 (although the "System" page shows Windows 7!"

Does anyone have any ideas on this please?

Martin
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MartinR

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Posted 11 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like you don't have the Creative Cloud desktop app installed. https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html
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MartinR

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Thanks for the prompt response - sadly, I have to report "Pilot Error" in that I was using the icon for LR CC and had completely forgotten that I had LR Classic downloaded, but not linked it to an icon, so I was attempting to download it twice!!!

Once upon a time it was computers that were simple - now it's just me!!

Martin