Error message upon import

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  • Updated 3 years ago
I have downloaded Lightroom to my Mac several times and each time when I try to import photos I get this error message:  An Internal error has occurred.  "Cannot create the required folder: /Users/karenflowers/Library/Application Support/Adobe/Lightroom/Import Presets." 
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Karen Flowers

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Posted 3 years ago

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Joel Weisbrod

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See if you can save any other file to the location /Users/karenflowers/Library/Application Support/Adobe/Lightroom/Import Presets. If you cannot, it is a security issue on the MAC.  
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Simon Chen, Principal Computer Scientist

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