ELEMENTS 2.0 - Error Message: Could not complete the close command because of a program error.

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  • Problem
  • Updated 3 years ago
  • (Edited)
I resized my photo and when I tried to save it, I get this message:
Could not complete the close command because of a program error.
So I can not save the new smaller photo.
Photo of David Yukimura

David Yukimura

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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Which application are you using?
Which version?
Which OS version?
Photo of David Yukimura

David Yukimura

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Hi Chris,
I'm using Photoshop Elements 2.0 for my Dell PC.
Operating System: Windows NT
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP
Built-in memory: 0 MB
Free memory: 0 MB
Memory available to Photoshop: 1719 MB
Memory used by Photoshop: 50 %
Image cache levels: 4
Use image cache for histograms: No
Serial number: 10574440206058817820
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 2\
Temporary file path: C:\Users\DYUKIM~1\AppData\Local\Temp\
Photoshop scratch has async I/O disabled
Scratch volume(s):
Startup, 919.22 GB, 454.07 GB free
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 2\Plug-Ins\
Additional Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 2\Plug-Ins\
Installed plug-ins:
3D Transform 2.0
ADM 2.84pe69 02.06.17-00:03:36h
ASDStrm 1.02x7 02.02.15-01:45:06h
Accented Edges 7.0
Acrobat TouchUp Image 7.0
Angled Strokes 7.0
Attach to E-mail 2.0x101
BMP 7.0
Bas Relief 7.0
Chalk & Charcoal 7.0
Charcoal 7.0
Chrome 7.0
Clouds 7.0
Color Halftone 7.0
Color Variations 2.0
Colored Pencil 7.0