Error in unpacking the Adobe Revel Downloader, says node.dll is missing

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  • Updated 3 years ago
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  • (Edited)
I've downloaded the Adobe Revel Downloader so that I can download all my Revel photos to my computer. I save the file to my desktop. The download appears as a .zip file and when I double click the zip file, WinZip opens the folder which contains the application file AdobeRevelDownloader.exe. I double click the .exe file, it asks me if I want to run the file, I click yes and the following error appears: "The program can't start because node.dll is missing from your computer. Try reinstalling the program to fix this problem." The node.dll file IS in the same winzip folder that I downloaded. I've deleted the download and tried again twice with same result. Anyone else having this problem? Any solution, Adobe?
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Missy Grenell

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Posted 3 years ago

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Missy Grenell

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Well, no one ever bothered to respond to my post, so I finally figured out how to solve this issue myself. After double clicking on the zip file, RATHER THAN DOUBLE CLICKING THE .EXE FILE, click the extract button at the top of WinZip. Even 'tho the files already appear to be extracted, this one extra step solved the issue. I created a new folder on my desktop to extract the files to. In THAT folder, I then double clicked on the .exe file, and then followed the very simple wizard. Hope someone else finds this helpful!
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Joseph Raley

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This reply was created from a merged topic originally titled Unable to use Revel Downloader as I keep getting the "node.dll" is missing error.....

Running Windows 7
Unistalled Creative Cloud and ran a "fix" from Adobe but still get the error.
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Joseph Raley

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Thank you for the info. It's working fine now. It's been await since I unzipped files properly.