Lightroom 6: ERROR: DW021 - Fails to install from DVD

  • 1
  • Problem
  • Updated 4 months ago
  • Solved
  • (Edited)
I have encountered two ERRORS that are familiar to other posters; however, in my case, I have tried to setup from the DVD that I just purchased, not from the cloud.  I do wonder about the capabilities of the low-end computer that I would be using (works fine for PShop elements 12).  Specs for my box are:  Pentium N3700 @ 1.60GHz with 4.00 GB of RAM, 64-bit OS, Windows 10.  Thanks in advance to anyone with a suggestion!
Photo of tom gilde

tom gilde

  • 10 Posts
  • 1 Reply Like

Posted 5 months ago

  • 1
Photo of Rick Spaulding

Rick Spaulding, Champion

  • 564 Posts
  • 216 Reply Likes
Official Response
You can download Lightroom 6 from this page:

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Try installing it from there and let me know if it works.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1671 Reply Likes
Official Response