Photoshop CS6: Error code UM442P15 and my program will NOT launch (or open up and start)

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  • Updated 4 years ago
  • (Edited)
I have been using my PsCS 6 Extension with my PsCS5 for several years. It worked just fine until yesterday. It would NOT launch (open up). When I clicked on the icon in my menu, it was like a dead link. Nothing. Nada. So I did a restore this morning. It worked fine afterwards until moments ago. It up and up died on me. So I figured it may need the drivers updated. So I went to Adobe to get the updates. It can update. It gets this error code U44M2P15. So I go to the Help menu to find out what this error code is for this specific program only. Nothing. No info. Just other error codes. So I figured someone might know what this code is. I'm on vacation and I left my disc at home. Please let me know what this means. If I have to give you the license number, it'll have to be some time in January. I'm out of state. I appreciate your help in this matter. Thanks, Curtis Bogan
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Curtis Bogan

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  • frustrated

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Curtis,

What OS/version are you running? Any ideas what changed that might have caused it to not start working? Did you install any other software? Run any system cleaning utilities?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you saying Photoshop won't launch after trying to install an update?