Photoshop: Licensing Error code 213:19

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
My old computer crashed multiple times, and it had adobe photoshop with many of my files. When I got my new computer I transferred all my old files over and bought adobe photoshop again because it wouldn't transfer. I am now having an issue any time I try to open my old adobe files it tells me I have a problem with the licensing for the product, it tells me to contact support and tell them error code 213:19 however I have been wondering through the adobe site for a while now trying to find a way to contact support but it keeps sending me here instead.
Photo of Diana Marsh

Diana Marsh

  • 1 Post
  • 0 Reply Likes
  • Angry

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2141 Reply Likes