Elements: error code 213.11

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  • Updated 1 month ago
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I recently ran a clean up program and since then have been unable to use Premiere Elements 12 or Photoshop Elements 11. Each time I try I receive error code 213.11. I have tried downloading the recovery software but this does not work. Also I have uninstalled and re-installed several times, but still no luck. Could anyone please advise, thank you
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John Lewin

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Posted 7 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Christopher Miller

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This reply was created from a merged topic originally titled I have Adobe Photoshop Elements 9 and I have got an error 213:11 a license error.....

I have Adobe Photoshop Elements 9 and I have got an error 213:11 as a license error. My computer is from 2012 and Photoshop was preinstalled. i have looked at forum and tried what was suggested but I still can`t get it to work. Can you help.