Photoshop: Hanging when previewing to iPhone 6s

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  • Updated 2 years ago
  • (Edited)
I have encountered a bug that causes a lot of problems for me. When I design (on my macbook pro Mid 2012, with OS El Capitan) and I have mirroring my artboard to iphone6, the program stops. It usually happens when I want to edit the text. Left menu becomes gray, the saving bar gets stuck and the text gets invisible.

The solution right now is to "Force stop" the program and start over



This happens often and randomly.

Best,
Reband
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Reband Rashed

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you running CC 2017, or a different version?

Can you double-check your network settings: https://helpx.adobe.com/photoshop/kb/troubleshoot-device-preview-connectivity.html

Also, does this happen with all files? or specific one? If a specific one, can I get a copy?
(Edited)