Lightroom Desktop: Erro a atualizar lightroom no desktop

  • 1
  • Problem
  • Updated 2 months ago
  • In Progress
  • (Edited)
Depois de atualizar o lightroom no desktop, não o consigo mais abrir. Aparecem as seguintes mensagens. 

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Pedro Almeida

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Posted 3 months ago

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Rikk Flohr, Official Rep

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Pedro, 

Lightroom Desktop 2.4 was released today and contained a fix for this issue. Please update to 2.4 and verify that you are no longer seeing the issue. Thank you!
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Pedro Almeida

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The error remains but it seems to me that version 2.4 is not yet available.


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Johan Elzenga, Champion

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Try again a little later. In order not to have the whole world trying to download at the same time, updates are sometimes a bit delayed in some parts of the world.
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Pedro Almeida

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Unfortunately the situation remains. The error appears since version 2.3
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Rikk Flohr, Official Rep

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What is the current version number of your Creative Cloud Application?
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Pedro Almeida

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Creative Cloud 4.9.0.504
Creative Cloud Sync 4.3.0.292

Right now I have version 2.2.1 installed. When I go to Creative Cloud looking for other versions only appears the version 2.2 and 2.3. Shouldn't version 2.4 appear?


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Rikk Flohr, Official Rep

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If you go to Help>System Info, can you copy and paste the complete build number shown there?
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Pedro Almeida

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Creative Cloud 4.9.0.504
Creative Cloud Sync 4.3.0.292

https://drive.google.com/open?id=1io75SSuLHuAU2myMW8hyuBYhHWz6IZj2
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Pedro Almeida

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I found the solution at this link https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-update-to-version-2-3-results-in-lua-error-an-a-blank-applicatioin-with-placeholder-menu-items

My windos version is version N, I installed "Media Feature Pack for N versions of Windows 10" which solved the problem