Photoshop: Errant and random starting points for lasso, clone or healing brush (CS4)

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  • Updated 7 years ago
  • (Edited)
When ever I use the magnetic lasso or use either the clone stamp or the healing brush, the tool responds to a random, errant starting point somewhere on the other side of the pallette. The issue is that it creates an error in the starting point for any of these tools, causing a streak or line across the image that I have no control over. It stops the process, I have to back up to erase it, and forces me to begin again. Most often it occurs again and again, slowing work and causing problems with the image that are totally unintended. I am using CS4, but the problem has become such that I just reinstalled CS3 to continue working. What is wrong with this CS4? Is there a patch that can fix it or am I stuck with an expensive dud?
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Billye Raye Smith

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Billye Raye, this isn't a widespread problem that users are reporting which makes me think that it's a system/hardware specific issue. What OS are you on? Do you have all the OS and Photoshop updates? http://adobe.ly/PS-Up-To-Date

What are you using for input? A mouse? A tablet? What kind?
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Billye Raye Smith

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I have Windows 7 Home Premium on a new SONY VAIO Touchscreen. Input is done with a mouse and pad (wireless). The PC has been operating for about 2 months and has all updates installed. I am using Photoshop CS4 Extended through CS4 Design Premium, which I installed when I got the new PC up and running 2 months ago. This problem showed up about 2 days after I started using the application, but sporadically. Now, however, it is all the time.....so much so that I have reinstalled CS3 just to keep up with the work volume. I was thinking of purchasing just a stock version of Photoshop CS4, but I hate to spend more money if I get the same result.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It sounds more like a driver or 3rd party conflict.

You try downloading the trial for Photoshop CS5 from Adobe.com to see if that helps, but I'd try updating the mouse drivers first.

Also, have you tried restoring Photoshop's prefs? http://adobe.ly/PS_Prefs