Photoshop: Epson Photo will not print after installing Yosemite.

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  • Problem
  • Updated 4 years ago
  • (Edited)
I get a flag from the printer icon stating I am using the wrong ink cartridge and must go to the printer dialogue box to fix it. However, after 30 minutes with Epson, it was determined it only occurred from photoshop. iPhoto and text worked fine. Please help. It will not print at all.
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barbara brown

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  • angry and confused.

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did it work on 10.9?
Photo of barbara brown

barbara brown

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yes.
Photo of barbara brown

barbara brown

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There used to be a disaloque box that checked photo or matte black when cartridges were changed. That seems to have disappeared.

Bs brown
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That dialog box is provided by the driver. It sounds like the driver isn't compatible with Yosemite. Your best bet would be to go back to a working OS (Mavericks) or wait for a compatible printer driver.