Elements: Cannot enter valid email address

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  • Problem
  • Updated 10 months ago
  • (Edited)
In Settings, E-mail section. Cannot add email profile.
The email address is correct, and the subsequent in-app validation of SMTP succeeds.
But when pushing OK button, it fails with message 'enter valid e-mail address'.

The cause is wrong e-mail format validation.
This is annoying globally (but happens in <5% cases): some programmers think the email address validation consists of testing string like (regexp):

      ^\i+@\i+\.[(com)(edu)(net)(org)]

That is wrong. RFC rules allow different characters in the name, especially "+" is welcome. Then, there's more domains than you think.. You should either update the list of domains (huge), or give up on such validation.

In the end, my valid e-mail cannot be added, so the underlying functionality is broken. I have ".email" TLD and also i'm using "+". And I just posted this using that email address right here, which means validation differs across Adobe products.
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Jan Hora

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Posted 10 months ago

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