Elements Premiere (10 & 12) Installation Issues

  • 1
  • Problem
  • Updated 4 years ago
My Elements 10 stopped working (always said "not responding") so I uninstalled and attempted to reinstall except the disk wouldn't stop spinning in my DVD drive so I was never able to reinstall. I bought Elements Premiere 12 and every time I try to install the program I get an error message that "Share Technologies" could not be installed, to restart my computer. I've done this numerous times and every time the program looks as if it is installed on my computer (icons are on my desktop), but the program will not open. I have photos that families are waiting on, PLEASE HELP!
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Katharine Sechrest

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  • very very very frustrated

Posted 5 years ago

  • 1
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Andromeda14, Employee

  • 105 Posts
  • 7 Reply Likes
Please follow steps:
1. Uninstall PSE.
2. Restart your machine.
3. Run the setup.exe as 'Run as admin'.
Please revert if your issue is not resolved.

~Surendra