Elements 12 Organizer quits while in use. I know how to restart it, but it quits while I am using it ! Do you have a permanent fix for this ?

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  • Updated 4 years ago
  • (Edited)
This behavior has been happening since I installed Ver. 12. I assume I am not the only user that has this problem - so when are you going to fix the problem? I have reported this a dozen times and I still do not have any help from Adobe.
Are you sure this is the level of customer service you want to project?

PLEASE CONTACT ME WITH A FIX FOR THIS PROBLEM!

Jim Helmick
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James Helmick

  • 12 Posts
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  • frustrated!

Posted 5 years ago

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Surendra, Employee

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Which OS are you working upon? Is this crash occurring in a particular scenario? If so, what are the steps. Meanwhile, you can try steps listed on my blog to see if it resolves the issue: http://psekb.blogspot.in/2013/03/pse-...

~Surendra