Elements 9 won't except a url

  • 1
  • Problem
  • Updated 6 years ago
I am new, I put in my name and password and get to the next page where I was asked me to provide my birthday and a personal url. I typed in birthday then a url in the space provided (of which you can use 3 -24 letters) and then try to continue. There is a Cancel button on the bottom right and next to it a button that says, Update Account. The cancel button is active, but the update button is not. I've tried a few times...nothing.
Now I can't use Elements 9 which I just bought yesterday. When I provide a Personal URL absolutely nothing happens.
HELP!
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Pamella Warden

  • 2 Posts
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  • very disappointed

Posted 6 years ago

  • 1

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