Photoshop Elements: PSE 9 stops at People Recognition Data 19% the program is "not responding"

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  • Updated 7 years ago
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I just installed Elements 9 stops it stops at People Recognition Data 19%
the program is "not responding"

any suggestions
thanks
david
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david gerlachicus

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  • frustrated

Posted 7 years ago

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anchita dogra, Employee

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Try the following troubleshooting steps :

1. While launching PSE hold down shift
2. You would see the Catalog Manager dialog
3. Choose to create a new Catalog.
4. Try launching this now.
5. In Organizer Preferences (Go to Edit > Preferences > Media Analysis) , turn off option "Analyze Photos for People Automatically"

Does that help ?