Photoshop Elements: PSE 9 says no printer and freezes

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  • Updated 7 years ago
  • (Edited)
I have XP service pack2 and elements 9. I have used this successfully for many months but recently it sometimes (not always) freezes when I ask it to print from the editor and I get a message saying I need to attach a printer. Go into the organizer and it prints no problem. The error report szAppName: PhotoshopelementsEditor.exe szAppVer:9.0.0.0
szModName hungapp szModVer: 0.0.0.0 offset00000000
C:\DOCUME-1\Owner\LOCALS-1\Temp\WERc16b.dir00\PhotoshopElementsEditor.exe.mdmp
c:\DOCUME-1\Owner\LOCALS-1\Temp\WERc16b.dir00\appcompat.txt
Any answers please
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christine shute

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried updating the driver? Removing and re-adding the printer?
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christine shute

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It is a new printer - I had the same problems with the old one. It is a different make.