Elements 8 shutting down computer while constructing a WMV file

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  • Updated 7 years ago
  • (Edited)
When the program is making a WMV file when outputing in organiser, the computer crashes. This is when I am wanting to output to a disk or stick. Also happened when running full screen preview. The program is Elements 8
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Rod Pemberton

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  • frustrated

Posted 7 years ago

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Chris Cox

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>> the computer crashes

Do you mean that Elements crashes, or that the computer shuts down or restarts?
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Rod Pemberton

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Hi Chris
The computer shuts down and has to be restarted manually. i have 2 gig of RAM and the hard drive is 2/3 full
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Chris Cox

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Ok, if the whole computer is shutting down, you have a big problem.
The most likely causes are: bad RAM, bad motherboard, bad power supply, and low level driver bugs.

Have you changed any components in your system lately (added RAM or something like that)?
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Rod Pemberton

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I will get the compter checked out