elements 12 won't launch

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  • Updated 5 years ago
Elements 12.. bought software on 18 May 2014 loaded software some weeks ago have undertaken preliminary investigation of features of organiser and have simple editing features one week ago.. tried using again tonight asked me for feedback which I declined as I have not used software for long.. and would not allow access to editor selected editor as the startup interface .. and then failed to allow the product to launch .. have entered serial number... and not selected the trial version have reloaded software still will not work.. is the software sold faulty.. have all they provided me with is a trial version.. I paid for a full DVD and license....

Please note I have not made any changes to my machine since purchasing the software.. and my machine has not problems before or now running my normal software I have loaded..not a good start to learning and using elements
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Peter Embrey

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Posted 5 years ago

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