ELEMENTS 12 crashes frequently. I am using a i-mac with the latest os

I am You sold me a pile of problems. Quality is what I expected and I meant for you to notice.
Elements 12 just quits and asks me to report to apple or restart, my choice. I really don't want to go back to 10 or 9! I re-installed 2 times to no avail.

John Janowski

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Posted 5 years ago

5 years ago

Chris Cox

20280 Posts
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You mean it crashes.
Have you installed the 12.1 update?

And if so, what does the crash report say? (beware - MacOS 10.9 still has a lot of unfixed bugs in it)

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5 years ago

John Janowski

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Thanks for your reply. I did install the 12.1 update, then reinstall the update last eve. that seems to stopped the crashes freezing and slow downs.
thanks again,
John

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