Elements: PSE 12 Quick and Guided modes will not work

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  • Problem
  • Updated 4 years ago
  • (Edited)
Elements 12 on Windows 7 Prof 64 bit, Quick and Guided modes do not work or show icons on right side. Expert works but when change to either Quick of Guided it freezes the program. My Elements 11 works great in all three modes. I paid for the 12 upgrade and honestly unless it works I wasted my money and time.
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Jim Ross

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  • frustrated

Posted 5 years ago

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Jim Heslop

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I cannot offer a solution but I have just purchased PSE 12. My operating system is Windows 7 Home Premium, 64 bit mode, and I see exactly the same thing. Expert works OK (a few days since installation) but Qick or Guided mode freezes after a second or two. I can still run the PC with other apps, it is just the PSE12 window that is frozen. Even PSE12 Organiser is still open and usable, it's just the Editor that freezes. I can't find any reason for this.