Elements 12 has several problems

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  • Problem
  • Updated 5 years ago
I have Elements 12 and have several issues. 1) I always save my photos so it is included in Organizer and in version sets. this does not always work correctly. some photos are saved correctly and others are not saved in version sets and it bumps me out adding the photos to organizer. 2) The email attachments also will not recognize my Outlook (which is conirgured and set as default) so I can't send an email that way. I then switched to the adobe email and I can edit the test. I was told that this is the way it is set, but I should be able to edit the email, I can only edit the subject line - not good enough. 3) When I attach my card reader and ask it to open in Elements, I get an error message that it don't have the associated program - which I most certainly do.

Please fix these problems, and send the corrections a an update. I'm very tired of dealing with these problems.
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Emily Eaton

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Posted 5 years ago

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Michel BRETECHER, Champion

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As another customer, my advice would be to split your post into three separate ones to have a chance to get positive and constructive answers:
1 - Already mentionned. The bug is acknowlegded, which means it will be probably solved in PSE13... Workaround :
http://barbarabrundage.com/2013/10/31...
2 - Best asked separately. (I don't see the point).
3 - Mac or Windows ? If in Windows, which exe file have you assigned to open when the card is plugged in?
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Emily Eaton

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I did stop the auto analyzer and it didn't work. Photos are still not saving correctly every time.