Elements 12 freezes and computer crashes

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  • Updated 5 years ago
Elements 12 using Windows 7.
After a few minutes of editing, the program freezes and my computer crashes.
I restored my C drive for an earlier time, reinstalled Elements 12 and the same problem still exists.
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Loren Shumer

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Posted 5 years ago

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Chris Cox

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If the whole computer crashes, reboots, or shuts down - then you're looking at low level driver bugs, OS bugs, or defective hardware.

The most common causes we see of that are bad RAM, bad hard drives, malware, bad motherboards, etc.