Elements 11: Running very slow on a high spec Mac

  • 4
  • Problem
  • Updated 3 years ago
  • (Edited)
I'm running elements 11 on a new iMac with 24bg of ram and 3 TB of storage but it running incredible slowly - it takes minutes to save an image - what's going wrong?
Photo of Ian Ackerley

Ian Ackerley

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 4
Photo of gayla jarvis

gayla jarvis

  • 4 Posts
  • 0 Reply Likes
I have the same Problem!!! ughhhhhhh...HELP!!!
Photo of Andrew Beckett

Andrew Beckett

  • 3 Posts
  • 0 Reply Likes
I have the highest spec brand-new iMAC with 32Gb RAM and 4Gb Video.

Elements 11 is like a snail.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
What OS/version are you guys on? Is Adobe Drive installed on these systems by chance?
Photo of Andrew Beckett

Andrew Beckett

  • 3 Posts
  • 0 Reply Likes
Mavericks.

No Adobe Drive

Probably Mavericks causing the problem - but then again , thats a guess!
Photo of TNR

TNR

  • 5 Posts
  • 0 Reply Likes
I'm having the same problem - Elements 11 (especially editor section) running VERY slow. My iMac is approx 2 months old 8Gb RAM + Fusion Drive. Elements 11 software ran fine originally but has deteriorated recently - very frustrating!
Photo of TNR

TNR

  • 5 Posts
  • 0 Reply Likes
Just to add to my previous message - I'm running Mavericks as well. Did the update about a week ago.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
On the Photoshop CS side, I saw a few customers report slow performance after the update to Mavericks. Restoring their preferences seemed to help.

For Elements 10, follow these instructions: http://www.elementsvillage.com/forums...

In Elements 11, go to Adobe Photoshop Elements Editor>Preferences>General... and click [Reset Preferences on next launch] and restart Elements.

Also, be sure to disable Coverflow views in Open and Save dialogs: http://helpx.adobe.com/photoshop/kb/f...
Photo of TNR

TNR

  • 5 Posts
  • 0 Reply Likes
Have tried the above - no effect, I'm afraid
Photo of TNR

TNR

  • 5 Posts
  • 0 Reply Likes
Has this issue been resolved for anyone yet?
Photo of gayla jarvis

gayla jarvis

  • 4 Posts
  • 0 Reply Likes
Yup I got it delete organizer not the editor! Take it completely of your computer! My editing is better that ever!
Photo of gayla jarvis

gayla jarvis

  • 4 Posts
  • 0 Reply Likes
Use Lightroom to store your pictures if you don't have that than just use another program just be careful not to lose the quality of your pics!
Photo of Allan Townsend

Allan Townsend

  • 1 Post
  • 0 Reply Likes
I have the same problem very slow on my mac air. It takes minutes to do the simplest edit.
Photo of Andrew Beckett

Andrew Beckett

  • 3 Posts
  • 0 Reply Likes
Have removed Organiser and now use Lightroom. This has solved the speed issue. Not what you should have to do, but it works.
Photo of John Rice

John Rice

  • 1 Post
  • 0 Reply Likes
I had the same problem until I took the Organizer off the Desktop. It is a pain having to go into the Finder each time you want to use it, but it works to speed up Editor.
Photo of TNR

TNR

  • 5 Posts
  • 0 Reply Likes
Deleted the Organizer, Use ViewNX 2 to transfer images from camera to computer and for initial screening. Then use Elements 11 Editor for the serious stuff. Not what you should have to do but for me, it works a treat.
Photo of Justyn Lamb

Justyn Lamb

  • 1 Post
  • 0 Reply Likes
Same issue here with iMac 27" retina and i7 processor....SO FRUSTRATING!
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Apple is still working to solve many performance issues in MacOS 10.10 and some specifically in drawing on the iMac Retina. Hiding document rulers can help avoid the worst of the problems we've seen, until Apple can fix the OS code.
Photo of Rod Crabb

Rod Crabb

  • 1 Post
  • 1 Reply Like
Is any one working on this problem at Apple?? Elements 11 ran fine on my iMac using 'Mountain Lion' but as soon as I updated to 'El Capitan' last year the editor section became very slow an is almost unusable. The 'Activity Monitor' during freeze ups frequently shows CPU usage at over 100% highlighted in red! What is going on? Surely by now, after at lest a year the problem should have been resolved. I get the feeling no one is interested at Apple and certainly not at Adobe, all they want is for you to buy latest updated version with no guarantee to resolve slow running. Very irritating.
Crustacean