Photoshop Elements: PSE 10 Picture Stack feature not working correctly...

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I just installed a new copy of Photoshop Elements 10 on my 64 bit Windows 7 PC and then applied the one available update. I'm now going through trying the different features. So far all have all worked as advertised except for the Guided/Picture Stack feature. No matter how many pictures I choose I end up with a black picture with most - not all - of what looks like a single 1/12th segment of the original photo in the upper left corner. I am a novice with this product so I don't know if I have some parameter setting wrong or if there is some bug in the combination of this product and my PC. The procedure is so automatic that I'm certain it's not something I'm doing when trying to create the stack.

Does this problem sound familiar? Does anyone know how to resolve it?

Thanks in advance for whatever help you can offer.

Howard
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woodard@msn.com

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Posted 6 years ago

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woodard@msn.com

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Well, it looks like I didn't have all of the behaviors before I posted. Sorry.

I tried a different picture and Picture Stack worked perfectly. Now I'm left trying to figure out what's different about the two pictures even though both were taken with the same camera and same settings and both are the same (jpg) file type.

Still looking for help with figuring this out...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you want to post the problem file, I'm sure someone would be willing to try and debug for you.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I do notice that you have not clicked "Done" in the first image. If you click Done, what does the Layers panel look like? If you zoom in and out on the image, does it redraw correctly?
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woodard@msn.com

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Thanks for your reply and offer to help. Yes, I had clicked Done - I tried this several times before asking for help. The picture is from me recreating it just enough to be able to post the screen capture. When I go through to completion I can zoom in and out and it does not change from what is shown in the screen capture.

Attached to this post is the picture file. It's pretty big and pretty noisy. I had my ISO setting too high for the light conditions.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I just tried it and it seemed to work. What options are you choosing? What number of pictures are you using?

Can you post another screen shot of the first image after you click done so I can see what the layer stack looks like?
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woodard@msn.com

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I've tried all three of the number of picture options and have tried different background with gradients, solid, etc. and no matter what I do the result is always exactly the same. I get the picture shown in my first post. Here is the layer stack:

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yeah. There's something wrong with the 'b#' layers in yours. Mine have areas of black in them:



What happens if you press the 'd' key to restore the default foreground/background colors prior to doing the Photostack?

Have you tried a prefs restore if the that doesn't work?
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woodard@msn.com

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Pressing the "d" key reset the defauly background colors but didn't make any difference in terms of successfully creating a picture stack for this photo.

I tried pressing alt-ctrl-shft after launching. Once I got a add-on directory dialogue. Once I got a scratch disk dialogue. Several times I got nothing. Never did I get the "confirm delete" the help file said I would get.

I have no idea how to confirm that my preference file has been rest.

If it were the program settings at fault, why would picture stack work correctly for all of the other pictures I tried it on?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Preferences store quite bit of information, including some information for automated processes. (I'm more familiar with Photoshop CS than some of the Elements only features like "Picture Stack" - so I'm just going through some troubleshooting steps I know work in Elements big brother)

If you're getting those other dialogs, you're not pressing one of the keys in the combo.
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woodard@msn.com

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Well, I figured it out though I'm still left with a little mystery. The image size was 2151" x 1390" at 1 pixel per inch. I changed it to 300 pixels per in and everything now works just like it's supposed to.

I never got the alt+ctrl+shft sequence to give me the delete preferences dialogue but maybe that's because I haven't changed any of them and everything is already in the default state.

Nevertheless, it's working and I appreciate all of your time and help.

Sorry to waste you Sunday afternoon and evening.

Regards,

Howard