Elements 13: Organizer not importing RAW images

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
i am on IMAC Yosemite and updated adobe reader today. Elements13 organizer is not importing recent CR2, DNG images from the folder to which it downloaded from my camera (new - Canon G5x). what else do i need to do (besides the updating of adobe)

thanks in anticipation
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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
The G5x just came out. We provide the latest camera support in older versions of our software for FREE via the Adobe DNG Converter: http://adobe.ly/ACRandDNG