elements Organizer 13 stopped working while downloading from SD card on Windows 7

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  • Question
  • Updated 3 years ago
  • (Edited)
I was in "organiser" on elements 13 tried to download from an SD card and got the following.
Files ready for import
Show only new files
7 of 288
please wait
elements 13 has stopped working
close program
I have not been able to open elements again, any suggestions on what to do next?
David H
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David Hammond

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Posted 3 years ago

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Chris Cox

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What OS version are you using?
What does the detailed crash log say?
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David Hammond

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windows 7
haven't read the detailed crash log
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David Hammond

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Detailed crash log says office software protection 1003