elements is either frozen or non responsive

  • 1
  • Problem
  • Updated 3 years ago
elements will not open my photo in editor and when I try to close the icon on my computer it will not close. also, I get a page that is the space for editing a photo in a quick mode with the effect of doing something I am not looking for. need this problem fixed.
Photo of Constance lowery

Constance lowery

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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Which version of Elements are you using?
Which OS version?
Photo of Constance lowery

Constance lowery

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it started working again, I don't know why.