elements deactivate support

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  • Problem
  • Updated 2 years ago
  • (Edited)
Cannot deactivate PSE 14 on broken computer. Laptop destroyed in auto accident, cannot access PSE 14 to deactivate, have installed on another computer as well. Need to activate new install on new laptop, but have reached limit on activations. Would like to be able to talk directly with support, but finding a contact number is very frustrating. HELP !!!!
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Dale Brown

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Posted 2 years ago

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Photo of Michel BRETECHER

Michel BRETECHER, Champion

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You don't get phone support, but you can open a 'chat' session which can solve this relatively common problem.
Start here:
https://helpx.adobe.com/contact.html?step=PSE_downloading-installing-setting-up_licensing-activation
Click on the blue button and choose the 'chat' option.