Elements 15: Import included non-image files to Mac HD-Files are hidden

  • 1
  • Problem
  • Updated 2 years ago
When I attempted to import images files from a removable drive it completely filled up my Mac HD. Over 200GB of data was imported, but I can't find the files on the Mac to delete them. I spoke with customer support for over an hour and even let them remote into my system and they couldn't find them either. I don't know what the file type would be to delete them. The support team deleted the catalog where I was seeing all the .doc, .txt, .wav etc files, but even after emptying the trash the HD is still full.
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Elise

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  • Very frustrated and unhappy!

Posted 2 years ago

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