Elements 14 - trouble with editor opening

  • 1
  • Problem
  • Updated 2 years ago
I have recently installed photoshop elements and premiere elements 14 on my new computer but the editor in elements won't open.  It tries to open and then seems to times out.  The computer came pre-installed with windows 10.  Any ideas how i can get editor to open?
Photo of Allison Speer

Allison Speer

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Shilpa Patil

Shilpa Patil

  • 2 Posts
  • 0 Reply Likes
What is your computer configuration you must have to check and one more reason check your RAM. Min 4GB ram require in your PC.
Photo of Allison Speer

Allison Speer

  • 2 Posts
  • 0 Reply Likes
The computer has 8GB of memory
Photo of Anwesha

Anwesha, Employee

  • 72 Posts
  • 8 Reply Likes
Hi,

Please try out the instructions mentioned in the article:
https://helpx.adobe.com/photoshop-elements/kb/unable-to-sign-in-photoshop-elements-12-13.html
and see if it helps.

Thanks,
Anwesha
Photo of john O'Gorman

john O'Gorman

  • 24 Posts
  • 1 Reply Like
I and MANY others have the same problem.
Photo of Amy Noland

Amy Noland

  • 1 Post
  • 0 Reply Likes
I am having the same issue with Photoshop Elements 14 editor on Windows 8.1.
Photo of john O'Gorman

john O'Gorman

  • 24 Posts
  • 1 Reply Like
Adobe needs to own up to this. All you have to do is google elements 14 freezes. I have bought every other issue of elements for years. In other words elements 6, 8,10,12,14. This is the only elements I have had any problem with. Either Adobe should come out with a patch or give 15 for free. 14 is simply unusable. My rig, Windows 10 pro/ intel core i7-4770S@3.10GHZ/Ram 15GB/64 bit operating system/ 2TB ssd/ 2 TB hdd