Elements 14 Repeatedly Hangs - So Frustrating

  • 1
  • Problem
  • Updated 2 years ago
Usually but not exclusively these hangs occur when I open or save files. This is so frustrating and happens frequently. I just need it to work. I paid for the product in good faith but it has been nothing but trouble since purchase. I prefer to use much older versions and definitely will not upgrade any more. I have lost faith in the product.

Sometimes waiting for minutes the product responds. Mostly it just hangs and I have to kill it using Task Manager.


Adobe Photoshop Elements Version: 14.1 (20151206.m.83730)  x64Operating System: Windows 10 64-bit
Version: 10System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 2893 MHz
Built-in memory: 8082 MB
Free memory: 4377 MB
Memory available to Photoshop Elements: 6920 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
OpenGL Drawing: Disabled.
License Type: Perpetual
Application folder: C:\Program Files\Adobe\Photoshop Elements 14\
Temporary file path: C:\Users\PHIL~1.COL\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
  Startup, 464.8G, 391.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 14\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 14\Plug-Ins\
Additional Plug-ins folder: not set

Installed components:
   ACE.dll   ACE 2015/03/11-23:42:10   79.562242   79.562242
   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   AdobeLinguistic.dll   Adobe Linguisitc Library   9.0.0   
   AdobeOLS.dll   Adobe Online Services   5.0   
   AdobeOwl.dll   Adobe Owl   5.2.6   
   AdobePDFL.dll   PDFL 2015/02/11-23:44:19   79.127349   79.127349
   AdobePIP.dll   Adobe Product Improvement Program   7.3.1.21   
   AdobeXMP.dll   Adobe XMP Core 2015/03/30-23:40:42   79.157747   79.157747
   AdobeXMPFiles.dll   Adobe XMP Files 2015/03/30-23:40:42   79.157747   79.157747
   adobe_caps.dll   Adobe CAPS   9,0,0,5   
   AGM.dll   AGM 2015/03/11-23:42:10   79.562242   79.562242
   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2   
   amtlib.dll   AMTLib (64 Bit)   9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5)   1.000000
   ARE.dll   ARE 2015/03/11-23:42:10   79.562242   79.562242
   AutoCropCore.dll   SmartCrop   1.0.0.1   
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2015/03/11-23:42:10   79.562242   79.562242
   BIBUtils.dll   BIBUtils 2015/03/11-23:42:10   79.562242   79.562242
   boost_date_time.dll   photoshopdva   8.0.0   
   boost_signals.dll   photoshopdva   8.0.0   
   boost_system.dll   photoshopdva   8.0.0   
   boost_threads.dll   photoshopdva   8.0.0   
   cast_api.dll   Cast   1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CIT.dll   Adobe CIT   2.3.7.33275   2.3.7.33275
   CITThreading.dll   Adobe CITThreading   2.3.7.33275   2.3.7.33275
   CoolType.dll   CoolType 2015/03/11-23:42:10   79.562242   79.562242
   dvaaudiodevice.dll   photoshopdva   8.0.0   
   dvacore.dll   photoshopdva   8.0.0   
   dvamarshal.dll   photoshopdva   8.0.0   
   dvamediatypes.dll   photoshopdva   8.0.0   
   dvametadata.dll   photoshopdva   8.0.0   
   dvametadataapi.dll   photoshopdva   8.0.0   
   dvametadataui.dll   photoshopdva   8.0.0   
   dvaplayer.dll   photoshopdva   8.0.0   
   dvatransport.dll   photoshopdva   8.0.0   
   dvaui.dll   photoshopdva   8.0.0   
   dvaunittesting.dll   photoshopdva   8.0.0   
   dynamiclink.dll   photoshopdva   8.0.0   
   ems.dll   Elements Organizer   14.0   
   ExtendScript.dll   ExtendScript 2014/11/13-09:47:00   79.5553232   79.5553232
   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090   
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090   
   JP2KLib.dll   JP2KLib 2015/03/15-23:45:24   79.257449   79.257449
   libeay32.dll   The OpenSSL Toolkit   1.0.1p   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   LogSession.dll   LogSession   7.3.1.21   
   mediacoreif.dll   photoshopdva   8.0.0   
   MPS.dll   MPS 2015/03/11-23:42:10   79.562263   79.562263
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop Elements Editor   14.0   
   platform.DLL   Adobe Help System   1, 0, 0, 1   
   Plugin.dll   Adobe Photoshop Editor   15.2   
   PSArt.dll   Adobe Photoshop Elements Editor   14.0   
   PSViews.dll   Adobe Photoshop Elements Editor   14.0   
   ScCore.dll   ScCore 2014/11/13-09:47:00   79.5553232   79.5553232
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   seledit.dll   Seledit   1.0   
   ssleay32.dll   The OpenSSL Toolkit   1.0.1p   
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114   
   updaternotifications.dll   Adobe Updater Notifications Library   9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   9.0.0.3
   updatersingleproduct.dll   Adobe Updater Single Product Library   8.0.0.19 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.19
   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82   
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82   
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204


Required plug-ins:

   Accented Edges 15.2
   Angled Strokes 15.2
   Auto Divide 12.0.1
   Auto Shake Reduction 14.0
   Average 15.2 (2014.2.0 x001)
   Bas Relief 15.2
   BMP 14.0
   Camera Raw 9.5
   Camera Raw Filter 9.5
   Chalk & Charcoal 15.2
   Charcoal 15.2
   Chrome 15.2
   Clouds 15.2 (2014.2.0 x001)
   Color Halftone 14.0
   Colored Pencil 15.2
   Comic 13.0
   CompuServe GIF 14.0
   Conté Crayon 15.2
   Correct Camera Distortion 14.0
   Craquelure 15.2
   Crop and Straighten Photos Filter 14.0
   Crosshatch 15.2
   Crystallize 14.0
   Cutout 15.2
   Dark Strokes 15.2
   Difference Clouds 15.2 (2014.2.0 x001)
   Diffuse Glow 15.2
   Displace 14.0
   Dry Brush 15.2
   Extrude 14.0
   FastCore Routines 15.2 (2014.2.0 x001)
   Fibers 14.0
   Film Grain 15.2
   Filter Gallery 15.2
   Fresco 15.2
   Glass 15.2
   Glowing Edges 15.2
   Grain 15.2
   Graphic Novel 13.0
   Graphic Pen 15.2
   Halftone Pattern 15.2
   Ink Outlines 15.2
   Lens Blur 15.2
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 15.2 (2014.2.0 x001)
   Mezzotint 14.0
   MMXCore Routines 15.2 (2014.2.0 x001)
   Mosaic Tiles 15.2
   Multiprocessor Support 15.2 (2014.2.0 x001)
   Neon Glow 15.2
   Note Paper 15.2
   Ocean Ripple 15.2
   OnEdge 1, 0, 0, 1
   Paint Daubs 15.2
   Palette Knife 15.2
   Patchwork 15.2
   Pen and Ink 13.0
   Photocopy 15.2
   Picture Package Filter 15.2 (2014.2.0 x001)
   Pinch 14.0
   Pixar 15.2 (2014.2.0 x001)
   Plaster 15.2
   Plastic Wrap 15.2
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Poster Edges 15.2
   Radial Blur 14.0
   Read Watermark 4.0
   Reticulation 15.2
   Ripple 14.0
   Rough Pastels 15.2
   Save for Web 14.0
   ScriptingSupport 15.2
   Shake Reduction 14.0
   Shear 14.0
   Smart Blur 14.0
   Smudge Stick 15.2
   Solarize 15.2 (2014.2.0 x001)
   Spatter 15.2
   Spherize 14.0
   Sponge 15.2
   Sprayed Strokes 15.2
   Stained Glass 15.2
   Stamp 15.2
   Straighten and Crop Image 12.0.1
   Straighten Image 12.0.1
   Sumi-e 15.2
   Texturizer 15.2
   Tiles 14.0
   Torn Edges 15.2
   Twirl 14.0
   Underpainting 15.2
   Water Paper 15.2
   Watercolor 15.2
   Wave 14.0
   WIA Support 15.2 (2014.2.0 x001)
   Wind 14.0
   ZigZag 14.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE
Photo of Raddersred

Raddersred

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1

Be the first to post a reply!