Elements 14 is running slow on my Windows 10 system

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  • Problem
  • Updated 2 years ago
  • (Edited)
I upgraded from Premier Elements 11 to Elements 14. I lost all of my Geotagging data and even though the names of people had been placed in the photo file as tags elements 14 did not recognize them. I have had to run facial recognition on over 25,000 photos and retag all faces and I am half way through geotagging my complete collection. When running facial recognition and geo tagging the program freezes and Windows !0 is saying the program is not responding but if I wait long enough it comes back to life. I want my old Elements 11 back. This is horrible. I am running Windows 10 64 bit on an AMD Phenom II quad core 3.0 Ghz processor with 8 GB of DDR 3 and a relatively fast video board. Please can someone provide some advice
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Anthony Tracey

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  • Frustrated and annoyed

Posted 3 years ago

  • 10
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Markus Zoller

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Hello

I did an upgrade from PSE11 to PSE14.
The tool is useless. Once I call GEO tags or people it takes 20 minutes until I get a reply.
I expect a quick solution or the money back from Adobe.
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Steve Boehm

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Good Luck.  I have battled Adobe for months over the horrible performance of PSE14.  They don't seem to care but think it's ok
Not just a Windows 10 issue, but a PSE14 in general.  Shutting off People Recognition under the View menu does help it to become a little better but still a piece of garbage.  Never had an issue with PSE until this release and I have been using it since the beginning. 
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Kathleen Madeline

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I have Windows 10 and lots of RAM.  Version 14's Editor seems to have quite a few problems running slowly, tools being sluggish, etc.  I teach Photoshop Elements and adult students with the program on their home computers are saying the same thing.
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Steve Mills

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I had the same issue but now find performance to be acceptable. Through experimentation I believe that the problem lies in face recognition. I have turned off the option to Automatically Check for Services and also turned off Run Face Recognition automatically and the performance now seems reasonable. It only degrades when I manually run face recognition because I want to locate all photos of a particular person - then whilst doing that, or whilst filtering on that particular person, the performance is once again atrocious. 
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Anthony Tracey

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Face recognition and geo tagging kill performance.
(Edited)
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Deborah Froese

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Unfortunately, I turned of face recognition and I don't use geo-tagging, and the program is still nowhere near acceptable. Every single move takes several seconds to accomplish. Agonizing performance.
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Markus Zoller

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Hello everybody

I have a solution.

I have uninstalled PSE 14 and reinstalled--> without Patch1!!!

Now, the Performance not very good, but usable.

--> Do not install  Patch 1!


60'000 Pictures, 8 GB RAM, no SSD

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Anthony Tracey

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Markus. Thank you for this idea but I am too scared to do this with all of the work I have done on my catalog. I am sure it would work but I really don't want to risk messing it up again. With the lack of response from Adobe I guess they really don't care about their customers or their products. I am thinking of moving to another product.
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Steve Mills

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Did your catalog survive the uninstall/re-install or did you have to rebuild the catalog? Presumably you backed it up first just in case? In which case is there a way of backing up the catalog entries without actually copying all those actual photos (i.e. just the database)?
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Markus Zoller

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The catalog has survived the uninstall without problems, including the cash. The unsinstall was no problem. With Windows / software / uninstall, the normal way. Then reinstall and remove the automatic update in the Settings!
But, my catalog is not in the default directory. Previously, i have moved him in the directory C:\Users\QC\Pictures\_Katalog.
You can do this with Windows Explorer – cut and paste. Then specify the new path in the Catalog Manager from the PSE organizer.

Good Luck

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Steve Boehm

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Elements 14 is the worse and should have never been released.  I found that if you go in the organizer under the View menu and unselect View Facial Recognition, response time does improve.  My tags and geo tagging did convert successfully thank goodness.
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JB Cassin

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On my system, this is is most impactful performance gain of all recommendations posted on this page
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Anthony Tracey

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Thanks for the tip. Will try this but I use facial recognition and name searches all the time rendering this system useless. I am amazed a company like Adobe would let a Photoshop product out of the door in this state.
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Angela D Buttram

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That didn't help for me (unselecting facial recognition).  Any other advise?

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Steve Boehm

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Sorry, I wish I had other advise, I would try it myself.  Hate this version
wish they would just give me my money back
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Ron Gantz

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My performance was also bad, but overtime it has improved quite a bit.  I left Photoshop 14 running day and night; only turn off the display.  It appears that eventually the face recognition chores get completed.  This along with gradually getting each person named and grouped has seemed to make it usable again.
(Edited)
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Sverre Gravdahl

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I upgraded from version 10, and it has been a nightmare. When PSE had run for days uninterrupted, I was left with more than 11,000 unnamed faces in a catalogue of 25,000 pictures. About half of them were not faces at all, but shapes in clothes, hair, leaves etc. The response was so sluggish that I had to remove 10 unwanted faces at a time, and then name 10 faces at a time until all faces were names - I spent days doing this. The performance has improved significantly, from totally useless to sluggish. PSE 14 is still a lot slower than PSE 10. I have not used geotagging before - maybe I have to manually geotag 25,000 pictures before PSE14 starts speeding up to anything similar to PSE 10? I don't know...
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Anthony Tracey

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Geotagging isn't necessary if you don't need it.
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Anthony Tracey

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I just got prompted to buy PSE15. Has anyone tried it and is it any better.
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Steve Mills

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I've just bought the PSE15 upgrade. So far it has worked well - I'm running Windows 10 (Anniversary Update 64-bit 16Gb RAM, Core i7 cpu, 500Gb SSD). I've not had it long enough to give good quality feedback. I bought it for several reasons the most compelling of which is the ability to do quite a few fixes in batch against many pictures at once, although the things I wanted to do like haze reduction, or sharpening don't seem to be available in batch - but I'm still learning. That wasn't the only feature that attracted me but it is the one with the biggest potential payback for me.