Elements 14 crashes: I've never been able to open it on this PC at all!

  • 1
  • Problem
  • Updated 2 years ago
I purchased Elements 14 but I can't use it on my PC because it instantly crashes every single time I try to open it. I have spent three days desperately trying to find out what the problem is, but I'm left with nothing but a massive migraine and "editor is not working." I can't REinstall it because I can't UNinstall it. Doesn't anybody have an answer? H*E*L*P*!!!!
Photo of Dana DeLoach

Dana DeLoach

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
What does the detailed crash report say? (look in the system event viewer or reliability reports for the details)
The most common cause of crashes are bugs in video card drivers, and bugs in third party plugins.