Elements 13 Won't Open

  • 2
  • Problem
  • Updated 2 years ago
I installed Elements 13 a couple weeks ago on Windows 8 and it worked fine. Now on 8.1 it won't open at all. The cursor arrow spins 3 times and then nothing. I tried the Compatability Troubleshooter and it just flashes and still doesn't open. I don't know if the switch to 8.1 is the problem or something else. Thanks
Photo of tom cecc

tom cecc

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of Debra Kieper

Debra Kieper

  • 5 Posts
  • 0 Reply Likes
Has anyone found a solution to this Element 13 editor not opening?  I don't get any errors just won't open.  Organization part works fine.  I'm using Windows 10 and it worked for a while then nothing.  I hope this is a fix for this as what a waste of time and money!
Photo of Steve Lehman

Steve Lehman

  • 699 Posts
  • 84 Reply Likes
When installing an update to Windows, some apps don't find the .dll files - you need to save and backup your personal files.  Then uninstall PSE 2013 then reboot.  Then install it again.  Use your key as before.   
Photo of Debra Kieper

Debra Kieper

  • 5 Posts
  • 0 Reply Likes
Thank you!
Photo of Duane Rieker

Duane Rieker

  • 2 Posts
  • 0 Reply Likes
I have a problem where Photoshop Elements Editor 13 will not open on my Windows 10 machine. I can an error that it is not designed to run on windows. I have run the program many times on windows. After uninstalling  and re-installing, it works. However, I am having to do this about every 3-4 weeks. Clearly a bug is in the program. When will the bug be addressed? This is the only program that I have that must be handled like this. 
Photo of Duane Rieker

Duane Rieker

  • 2 Posts
  • 0 Reply Likes
Just reinstalled Elements 13 on my Windows 10 machine. It will still not open. I get an error message that the program is either not designed to run on Windows or that it contains an error.