Elements 13: Tooltips are gone

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  • Updated 4 years ago
  • Solved
I am using the trial version of Elements 13. When I first clicked on a tool, it would show me a bunch of options at the bottom pertaining to the tool. In the crop tool, I clicked something that said not to show these to me but now I can't get them back. I tried preference> turn on tooltips but no go. When I click the Tool Options button at the bottom I get thumbnails of open files but no tool options. Help would be appreciated. Thanks.
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Jane

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Go to Preferences>General... and click "Reset Prefs on Next Launch" "Reset All Warning dialogs" and "Reset Auto Smart Tone Learning"
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Jane

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That is fantastic. It worked. Thank you. But now it's back to popping open the tool options every time I switch to a new tool. Unchecking "Autoshow Tool Options" is what got me into never being able to see them in the first place. Is there a way I can prevent the tool options from opening every time I change tools but still allow them to open when I want? Thanks.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That I don't know. Sorry. Someone from the Elements team will have to chime in.
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Jane

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Thank you for trying.