Elements 13: Crashing in OS code on Mac OS 10.10 Yosemite

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
The program was working fine upon install but as I went back to do edits the file would not open and I kept receiving the following error. My coworker was able to work with the file so I know that it is not corrupt. I am running on a Mac Yosemite 10.10

Photoshop Elements 13 Error quit unexpectedly

Process: Adobe Photoshop Elements Editor [642]
Path: /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 13.0 [20140831.m.62014] (13.0.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop Elements Editor [642]
User ID: 501

Date/Time: 2014-11-19 16:11:49.004 -0600
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 761AC8EE-C765-FD60-5929-7414CD6D9302

Time Awake Since Boot: 2800 seconds

Crashed Thread: 8 com.apple.NSURLConnectionLoader

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000007c8

VM Regions Near 0x7c8:
-->
__TEXT 0000000100000000-000000010454e000 [ 69.3M] r-x/rwx SM=COW /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c0b3582 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff838f7658 MPWaitOnSemaphore + 87
2 com.adobe.ols.library 0x0000000133d8477c OLSSemaphore::Wait(unsigned int) + 234
3 com.adobe.ols.library 0x0000000133d3b087 OLSMainThreadTaskManager::ProcessTasks(unsigned int) + 679
4 com.adobe.ols.library 0x0000000133ceb8ee OLS_Pump(unsigned long) + 94
5 com.adobe.PhotoshopElements 0x0000000100d40988 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 13316488
6 com.adobe.PhotoshopElements 0x0000000101d3b7d5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 30072789
7 com.adobe.PhotoshopElements 0x00000001000888b1 0x100000000 + 559281
8 com.adobe.PhotoshopElements 0x0000000100088af4 0x100000000 + 559860
9 com.adobe.PhotoshopElements 0x000000010181466f boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 24669807
10 com.apple.Foundation 0x00007fff84ccf023 __NSFireTimer + 95
11 com.apple.CoreFoundation 0x00007fff851bfb44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
12 com.apple.CoreFoundation 0x00007fff851bf7d3 __CFRunLoopDoTimer + 1059
13 com.apple.CoreFoundation 0x00007fff85232d9d __CFRunLoopDoTimers + 301
14 com.apple.CoreFoundation 0x00007fff8517c268 __CFRunLoopRun + 2024
15 com.apple.CoreFoundation 0x00007fff8517b838 CFRunLoopRunSpecific + 296
16 com.apple.HIToolbox 0x00007fff8623043f RunCurrentEventLoopInMode + 235
17 com.apple.HIToolbox 0x00007fff862301ba ReceiveNextEventCommon + 431
18 com.apple.HIToolbox 0x00007fff8622fffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
19 com.apple.AppKit 0x00007fff8569d821 _DPSNextEvent + 964
20 com.apple.AppKit 0x00007fff8569cfd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
21 com.apple.AppKit 0x00007fff85690f73 -[NSApplication run] + 594
22 com.adobe.PhotoshopElements 0x0000000101814552 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 24669522
23 com.adobe.PhotoshopElements 0x0000000101815828 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 24674344
24 com.adobe.PhotoshopElements 0x000000010008a3b2 0x100000000 + 566194
25 com.adobe.PhotoshopElements 0x000000010030e131 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2623793
26 com.adobe.PhotoshopElements 0x000000010030e239 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2624057
27 com.adobe.PhotoshopElements 0x0000000100002b34 0x100000000 + 11060

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c0b922e kevent64 + 10
1 libdispatch.dylib 0x00007fff8b8b3a6a _dispatch_mgr_thread + 52

Thread 2:: Dispatch queue: eLiveQueue
0 libsystem_kernel.dylib 0x00007fff8c0b356a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8b8b7c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.CFNetwork 0x00007fff842d34ea CFURLConnectionSendSynchronousRequest + 442
3 com.apple.CFNetwork 0x00007fff842f3358 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 140
4 ELiveConfigureClient.dylib 0x00000001146a93f4 CEM::IsURLAccessible(char const*) + 383
5 ELiveConfigureClient.dylib 0x00000001146ae5b1 ELive::URLAccessCheckTask::Run() + 41
6 ELiveConfigureClient.dylib 0x00000001146a8d79 ELive::Task::Execute() + 35
7 ELiveConfigureClient.dylib 0x00000001146aaa1a ELive::IDispatcher::ExecuteTask(void*) + 14
8 libdispatch.dylib 0x00007fff8b8b0c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff8b8b4365 _dispatch_queue_drain + 1100
10 libdispatch.dylib 0x00007fff8b8b5ecc _dispatch_queue_invoke + 202
11 libdispatch.dylib 0x00007fff8b8b36b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib 0x00007fff8b8c1fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib 0x00007fff884096cb _pthread_wqthread + 729
14 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 8 Crashed:: com.apple.NSURLConnectionLoader
0 ??? 0x00000000000007c8 0 + 1992
1 com.apple.CFNetwork 0x00007fff842807e1 HTTPNetStreamInfo::sendStreamIsComplete() + 143
2 com.apple.CFNetwork 0x00007fff84307ba1 HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CoreReadStream*, unsigned long) + 515
3 com.apple.CFNetwork 0x00007fff8427d2da NetConnection::connectionResponse(__CoreReadStream*, unsigned long) + 156
4 com.apple.CFNetwork 0x00007fff8425d331 CoreReadStreamClient::coreStreamEventsAvailable(unsigned long) + 53
5 com.apple.CFNetwork 0x00007fff842f0f81 CoreStreamBase::_callClientNow(CoreStreamClient*) + 53
6 com.apple.CFNetwork 0x00007fff8425d043 CoreStreamBase::_streamSetEventAndScheduleDelivery(unsigned long, unsigned char) + 183
7 com.apple.CFNetwork 0x00007fff8427c32d HTTPReadFilter::socketReadStreamCallback(unsigned long) + 745
8 com.apple.CFNetwork 0x00007fff8430c93a HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 118
9 com.apple.CoreFoundation 0x00007fff851c9bb4 _signalEventSync + 180
10 com.apple.CoreFoundation 0x00007fff851c9ae4 _cfstream_solo_signalEventSync + 244
11 com.apple.CoreFoundation 0x00007fff851c999f _CFStreamSignalEvent + 495
12 com.apple.CFNetwork 0x00007fff8425cdf0 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder*) + 58
13 com.apple.CFNetwork 0x00007fff8425c7d7 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 211
14 com.apple.CFNetwork 0x00007fff8425c6ca SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 70
15 com.apple.CoreFoundation 0x00007fff851c9340 __CFSocketPerformV0 + 768
16 com.apple.CoreFoundation 0x00007fff8518a661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
17 com.apple.CoreFoundation 0x00007fff8517c7ed __CFRunLoopDoSources0 + 269
18 com.apple.CoreFoundation 0x00007fff8517be1f __CFRunLoopRun + 927
19 com.apple.CoreFoundation 0x00007fff8517b838 CFRunLoopRunSpecific + 296
20 com.apple.CFNetwork 0x00007fff842f2e90 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
21 com.apple.Foundation 0x00007fff84cd0b7a __NSThread__main__ + 1345
22 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
23 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
24 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c0b83f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 14:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 15:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 16:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x000000011604544b boost::condition_variable::wait(boost::unique_lock&) + 123
2 MultiProcessor Support 0x000000011604530b ThreadFunctor::operator()() + 235
3 MultiProcessor Support 0x0000000116064f34 thread_proxy + 164
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c0b8486 __semwait_signal + 10
1 com.adobe.PSAutomate 0x000000011d2dbfc8 ScObjects::Thread::wait(unsigned int) + 56
2 com.adobe.PSAutomate 0x000000011d2c1a2e ScObjects::BridgeTalkThread::run() + 174
3 com.adobe.PSAutomate 0x000000011d2dbb65 ScObjects::Thread::go(void*) + 165
4 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c0b8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff884074a1 start_wqthread + 13

Thread 21:

Thread 22:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 com.apple.CoreVideo 0x00007fff86f47558 CVDisplayLink::runIOThread() + 676
2 com.apple.CoreVideo 0x00007fff86f4729b startIOThread(void*) + 147
3 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c0b352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c0b269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8517cb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8517bfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8517b838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff858008f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 24:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock&, std::__1::chrono::time_point > >) + 126
2 com.apple.JavaScriptCore 0x00007fff8d3463fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration >) + 170
3 com.apple.JavaScriptCore 0x00007fff8d135244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 25:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 26:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 27:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 28:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 29:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 30:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8c0b8132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c8acc95 std::__1::condition_variable::wait(std::__1::unique_lock&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d13586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d1356c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d12aa9f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff884092fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff88409279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff884074b1 thread_start + 13

Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x00007fff716c0bf0 rbx: 0x00000001374645c0 rcx: 0x0000000000000e00 rdx: 0x00007fff7199c380
rdi: 0x00000001374645c0 rsi: 0x000000000000000d rbp: 0x000000011567e1e0 rsp: 0x000000011567e1a8
r8: 0x000000011567e070 r9: 0x0000000115680000 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00000001374645c0 r13: 0x00007fff725c7070 r14: 0x00007fff716c06e8 r15: 0x0000000000000020
rip: 0x00000000000007c8 rfl: 0x0000000000010206 cr2: 0x00000000000007c8

Logical CPU: 4
Error Code: 0x00000014
Trap Number: 14

Binary Images:
0x100000000 - 0x10454dfb7 +com.adobe.PhotoshopElements (13.0 [20140831.m.62014] - 13.0.0.0) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
0x10525b000 - 0x1052caff7 +com.adobe.adobe_caps (adobe_caps 8.0.0.13 - 8.0.0.13) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x1052d5000 - 0x105301ff7 +libtbb.dylib (0) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/libtbb.dylib
0x10531c000 - 0x10533bfe7 +libtbbmalloc.dylib (0) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/libtbbmalloc.dylib
0x105360000 - 0x105373fff +updatersingleproduct.dylib (1) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/updatersingleproduct.dylib
0x10538b000 - 0x105aabfff +com.adobe.imaging.AutoCropCore (1.0 - 1) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AutoCropCore.framework/Versions/A/AutoCropCore
0x105b25000 - 0x105b4aff7 com.apple.DiscRecordingUI (9.0 - 9000.4.1) /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x105b6b000 - 0x105cb7fff +com.yourcompany.ems (1.0 - 1) /Applications/Adobe Photoshop Elements 13/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/ems.framework/Versions/A/ems
0x105d21000 - 0x105d27fff org.twain.dsm (1.9.5 - 1.9.5) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
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0x7fff83880000 - 0x7fff83b67ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff83b7a000 - 0x7fff83bc6ff7 libcups.2.dylib (408) /usr/lib/libcups.2.dylib
0x7fff83bc7000 - 0x7fff83bcafff com.apple.IOSurface (97 - 97) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83bcb000 - 0x7fff83e33ffb com.apple.security (7.0 - 57031.1.35) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff83e34000 - 0x7fff83f26fff libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
0x7fff83f27000 - 0x7fff83f32ff7 libkxld.dylib (2782.1.97) /usr/lib/system/libkxld.dylib
0x7fff83f35000 - 0x7fff83fa6ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff83fa7000 - 0x7fff83fe7ff7 com.apple.CloudDocs (1.0 - 280.1) /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff83fe8000 - 0x7fff84037ff7 com.apple.opencl (2.4.2 - 2.4.2) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff84038000 - 0x7fff8403dfff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8403e000 - 0x7fff84058ff7 libextension.dylib (55) /usr/lib/libextension.dylib
0x7fff84073000 - 0x7fff84222fff GLEngine (11.0.7) /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x7fff84223000 - 0x7fff84251fff com.apple.CoreServicesInternal (221.1 - 221.1) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff84252000 - 0x7fff84455ff3 com.apple.CFNetwork (720.0.9 - 720.0.9) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff84506000 - 0x7fff84643fff com.apple.ImageIO.framework (3.3.0 - 1038) /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff84651000 - 0x7fff846e5fff com.apple.ink.framework (10.9 - 213) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff84751000 - 0x7fff8477cff3 libarchive.2.dylib (30) /usr/lib/libarchive.2.dylib
0x7fff8477d000 - 0x7fff847c3ffb libFontRegistry.dylib (134) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff847c4000 - 0x7fff84859ff7 com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff8485a000 - 0x7fff848c8ffb com.apple.Heimdal (4.0 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff849e3000 - 0x7fff84ad7ff7 libFontParser.dylib (134) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff84ad8000 - 0x7fff84c66fff libBLAS.dylib (1128) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff84c67000 - 0x7fff84c67ff7 libkeymgr.dylib (28) /usr/lib/system/libkeymgr.dylib
0x7fff84c68000 - 0x7fff84f96ff7 com.apple.Foundation (6.9 - 1151.16) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff84f97000 - 0x7fff84fa1ff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff84fa2000 - 0x7fff84fdaffb libsystem_network.dylib (411) /usr/lib/system/libsystem_network.dylib
0x7fff85024000 - 0x7fff85026ff7 libsystem_coreservices.dylib (9) /usr/lib/system/libsystem_coreservices.dylib
0x7fff85027000 - 0x7fff8502aff7 com.apple.Mangrove (1.0 - 1) /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8502b000 - 0x7fff8503cff7 libz.1.dylib (55) /usr/lib/libz.1.dylib
0x7fff8503d000 - 0x7fff8503fff7 libsystem_sandbox.dylib (358.1.1) /usr/lib/system/libsystem_sandbox.dylib
0x7fff850e2000 - 0x7fff85109fff com.apple.shortcut (2.12 - 2.12) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff8510a000 - 0x7fff854a0fff com.apple.CoreFoundation (6.9 - 1151.16) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff854b7000 - 0x7fff85503fff com.apple.corelocation (1486.17 - 1615.21) /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85504000 - 0x7fff8552cfff libsystem_info.dylib (459) /usr/lib/system/libsystem_info.dylib
0x7fff8552d000 - 0x7fff8552dfff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85548000 - 0x7fff8557fffb com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8565c000 - 0x7fff8565dfff libsystem_secinit.dylib (18) /usr/lib/system/libsystem_secinit.dylib
0x7fff8565e000 - 0x7fff85678ff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85679000 - 0x7fff861bafff com.apple.AppKit (6.9 - 1343.14) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff861bb000 - 0x7fff861c5fff com.apple.IntlPreferences (2.0 - 150.1) /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPreferences
0x7fff861c6000 - 0x7fff861e9ff7 com.apple.framework.familycontrols (4.1 - 410) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff861ea000 - 0x7fff861faff7 libbsm.0.dylib (34) /usr/lib/libbsm.0.dylib
0x7fff861fb000 - 0x7fff86201ff7 libsystem_networkextension.dylib (167.1.10) /usr/lib/system/libsystem_networkextension.dylib
0x7fff86202000 - 0x7fff86504fff com.apple.HIToolbox (2.1.1 - 756) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff86509000 - 0x7fff86509fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8650a000 - 0x7fff8652dfff com.apple.Sharing (328.3 - 328.3) /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8652e000 - 0x7fff86535fff libCGCMS.A.dylib (772) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x7fff86538000 - 0x7fff86540fff libsystem_platform.dylib (63) /usr/lib/system/libsystem_platform.dylib
0x7fff86541000 - 0x7fff86541fff com.apple.Cocoa (6.8 - 21) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8654b000 - 0x7fff86550ff7 com.apple.MediaAccessibility (1.0 - 61) /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x7fff86576000 - 0x7fff865bfff3 com.apple.HIServices (1.22 - 519) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff865c0000 - 0x7fff86ae9ff7 com.apple.QuartzComposer (5.1 - 325) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x7fff86aea000 - 0x7fff86af2fe7 libcldcpuengine.dylib (2.4.5) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dylib
0x7fff86af3000 - 0x7fff86b1ffff com.apple.framework.SystemAdministration (1.0 - 1.0) /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
0x7fff86c3d000 - 0x7fff86c61ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x7fff86d04000 - 0x7fff86d08fff libcache.dylib (69) /usr/lib/system/libcache.dylib
0x7fff86d09000 - 0x7fff86de6ff7 com.apple.QuickLookUIFramework (5.0 - 675) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x7fff86f00000 - 0x7fff86f0cff7 com.apple.HelpData (2.1.4 - 90) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff86f0d000 - 0x7fff86f13fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x7fff86f45000 - 0x7fff86f72fff com.apple.CoreVideo (1.8 - 145.1) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff86f73000 - 0x7fff86f89ff7 com.apple.CoreMediaAuthoring (2.2 - 951) /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring
0x7fff87320000 - 0x7fff87328fff libsystem_dnssd.dylib (561.1.1) /usr/lib/system/libsystem_dnssd.dylib
0x7fff87329000 - 0x7fff8735bff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8735c000 - 0x7fff873adff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff873ae000 - 0x7fff873c0fff libsasl2.2.dylib (193) /usr/lib/libsasl2.2.dylib
0x7fff873c1000 - 0x7fff873d6fff com.apple.ToneKit (1.0 - 1) /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff873d8000 - 0x7fff87743fff com.apple.VideoToolbox (1.0 - 1562.19) /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff87744000 - 0x7fff879beff3 com.apple.RawCamera.bundle (6.00 - 761) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff87a18000 - 0x7fff87a32ff3 com.apple.Ubiquity (1.3 - 313) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff87a36000 - 0x7fff87ca0fff com.apple.imageKit (2.6 - 838) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x7fff87db7000 - 0x7fff87edefff com.apple.coreui (2.1 - 305) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff87edf000 - 0x7fff87f2cfff com.apple.ImageCaptureCore (6.0 - 6.0) /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff87f2d000 - 0x7fff87f2fff7 com.apple.SecCodeWrapper (4.0 - 238) /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff87f30000 - 0x7fff8803fffb com.apple.desktopservices (1.9 - 1.9) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff88040000 - 0x7fff88078fff com.apple.RemoteViewServices (2.0 - 99) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x7fff880d7000 - 0x7fff880dbff7 com.apple.LoginUICore (3.0 - 3.0) /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore
0x7fff880dc000 - 0x7fff880e0fff libsystem_stats.dylib (163.1.4) /usr/lib/system/libsystem_stats.dylib
0x7fff88111000 - 0x7fff881e7ff3 com.apple.DiskImagesFramework (10.10 - 389.1) /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff881e8000 - 0x7fff882daff7 libiconv.2.dylib (42) /usr/lib/libiconv.2.dylib
0x7fff882db000 - 0x7fff88396ff7 com.apple.DiscRecording (9.0 - 9000.4.1) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff88397000 - 0x7fff883c7ffb com.apple.GSS (4.0 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff88406000 - 0x7fff8840ffff libsystem_pthread.dylib (105.1.4) /usr/lib/system/libsystem_pthread.dylib
0x7fff88410000 - 0x7fff8842cff7 libsystem_malloc.dylib (53.1.1) /usr/lib/system/libsystem_malloc.dylib
0x7fff8842d000 - 0x7fff8844dfff com.apple.IconServices (47.1 - 47.1) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff8844e000 - 0x7fff88460ff7 com.apple.ImageCapture (9.0 - 9.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x7fff88461000 - 0x7fff8847cff7 libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib
0x7fff8847d000 - 0x7fff888adfff com.apple.vision.FaceCore (3.1.6 - 3.1.6) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff888ae000 - 0x7fff888e9fff com.apple.Symbolication (1.4 - 56045) /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff88945000 - 0x7fff88945fff com.apple.ApplicationServices (48 - 48) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff88946000 - 0x7fff889c3fff com.apple.CoreServices.OSServices (640.3 - 640.3) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff889c4000 - 0x7fff889c5fff libSystem.B.dylib (1213) /usr/lib/libSystem.B.dylib
0x7fff89046000 - 0x7fff891b1ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff891b2000 - 0x7fff891bdff7 com.apple.AppSandbox (4.0 - 238) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff891be000 - 0x7fff891e6ffb libRIP.A.dylib (772) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8924b000 - 0x7fff892d7fff libsystem_c.dylib (1044.1.2) /usr/lib/system/libsystem_c.dylib
0x7fff89c28000 - 0x7fff89c58ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff89c8c000 - 0x7fff89c90fff com.apple.CommonPanels (1.2.6 - 96) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff89c91000 - 0x7fff89d05ff3 com.apple.securityfoundation (6.0 - 55126) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff89f82000 - 0x7fff89f84fff com.apple.OAuth (25 - 25) /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff89f85000 - 0x7fff8a0b5fff com.apple.UIFoundation (1.0 - 1) /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0x7fff8a0b6000 - 0x7fff8a0b9ff7 com.apple.AppleSystemInfo (3.0 - 3.0) /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff8a0ba000 - 0x7fff8a0ccff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/CoreDuetDaemonProtocol
0x7fff8a0cd000 - 0x7fff8a143fe7 libcorecrypto.dylib (233.1.2) /usr/lib/system/libcorecrypto.dylib
0x7fff8a144000 - 0x7fff8a150ff7 libGPUSupportMercury.dylib (11.0.7) /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupportMercury.dylib
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Alexandra GranatoGarcia

  • 3 Posts
  • 1 Reply Like

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
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This is the crashing thread. Looks like an an OS call that is crashing.

Thread 8 Crashed:: com.apple.NSURLConnectionLoader
0 ??? 0x00000000000007c8 0 + 1992
1 com.apple.CFNetwork 0x00007fff842807e1 HTTPNetStreamInfo::sendStreamIsComplete() + 143
2 com.apple.CFNetwork 0x00007fff84307ba1 HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CoreReadStream*, unsigned long) + 515
Photo of Chris Cox

Chris Cox

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Yes, that is well inside the OS code and most likely an OS bug.
Photo of Alexandra GranatoGarcia

Alexandra GranatoGarcia

  • 3 Posts
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What can I do to fix the problem?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
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Update to OS X 10.10.1 which was released yesterday. If that doesn't fix it, check with Apple.
Photo of Alexandra GranatoGarcia

Alexandra GranatoGarcia

  • 3 Posts
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Thank you so much. The OSX 10.10.1 update fixed my problem. Your feedback was so helpful.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Excellent.