Elements 13 OS X Organizer doesn't show all photos (Bug 2 of 2)

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  • Problem
  • Updated 3 years ago
iMac 5K, OS X 10.10.5.

The 5K iMac has a screen with 5120 x 2880 pixels. If you show a photo in the organizer full size (not full screen, but one photo in the organizer window, e.g., double click on a photo) and if the organizer window is large enough (probably when there are more pixels available for the photo than there are in the photo, but I'm not sure), the organizer displays a grey rectangle with a question mark in the middle. First of all, that's confusing because it's similar to the "I can't find that photo" icon when the file is missing or damaged, even though it isn't. Secondly, the organizer should be able to display the photo, even if it has to use less than the allotted space or some algorithm to fill the allotted space. If you make the entire organizer window smaller, when you get the available display area small enough it displays correctly. That's a terrible work-around, especially for such a great display as the 5K iMac. Please fix in next update or next release.
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Randy Levine

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Posted 3 years ago

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