Elements 13: Install on windows 10

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  • Updated 2 years ago
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I bought Elements 13 some while ago and was waiting for my new shiny PC before installing. Long story but now have said PC and running Windows 10 with MS Edge etc. Went to install my nice new elements 13 (yes I know not latest but new for me ) cant install as Elements says IE 4 or higher not installed and automatically aborts install.
I cant seem to get round this, I have resurrected IE (11 i think) which is there and had it open but it still stalls saying IE 4 or above not available!!! why it needs this particularly I don't know but any suggestions?  I know I took my time but its a fair amount of cash invested in E13....
thanks in hope........
chris
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Chris

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Posted 2 years ago

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Steve Lehman

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Let's not think about it, if you haven't already, let's make sure you're using IE 11.  Open IE and click on the gear at the top right corner and then at the bottom of that menu, click on About Internet Explorer.  Does it say "Internet Explorer 11" with its colorful graphic?   

Steve
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Surendra, Employee

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Hi Chris,
Please try steps mentioned on my blog page: http://psekb.blogspot.in/2013/03/unable-to-install-pse-on-windows.html

~Surendra
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Steve Lehman

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CHRIS DO NOT DO THIS!  Surendra, since Chris is new at this, as an engineer I will never permit anyone to make changes to the root directory by tampering with the reg-edit where mistake can happen easily and cannot be corrected.  I don't care how technical minded you are Surendra, nobody should ever submit this action and as an educated engineer, every instructor has always demanded never to instruction someone less technical to go to the root directory to make ANY Changes.  It can damage Windows and begin a bigger problem.  Corrections can be made in Windows by programming through the Windows Powershell. which is a much safer area to make changes such what you are telling Chris.  If you don;'t know enough about Windows, BUT OUT. Once Chris has made a single mistake or has left out a quotation mark, all of it cannot be corrected.  I am a very angry engineer!  You may like lots of blogs but you are NOT an engineer I can tell about you.  If you were educated, you likely not certified!  I have 8 engineering certifications plus my MCSE, a 4 year degree.  I can tell you do not Surendra.  Keep out of this!   

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Michel BRETECHER, Champion

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Steve,
Not everybody has an IT engineer friend to help in such cases. (By the way engineers are not always the best to understand user's concerns...) In my experience, users new at this won't dare to fiddle with the registry, and most are already warned about the risk.

So, to be helpful to Chris:
I believe that Surendra is right in giving a working solution. Yes, he should have warned about the risk, and possibly quoted Microsoft:
https://support.microsoft.com/en-us/help/322756/how-to-back-up-and-restore-the-registry-in-windows

What i see in most cases is that users nearly always have a friend or relative who is at ease with editing the registry, even if not a certified engineer.

I don't know if there are other solutions than correcting a wrong registry entry, so I am glad to have Surendra's blog to help.

Surendra,
That message is common to people trying to reinstall old Elements versions on new Windows systems. It's the first time I see it for installing PSE13 on a new Windows 10. My questions are: are new Elements versions immune to that problem? Would using another internet browser like Firefox or Chrome help?
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Chris

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Thank you all lots, basically I get the following:

Yes I checked and have IE 11 its version 11.576...........

As far as playing with the registry, I will check out the blog or reference and then make a quick judgement. My son in law is in IT but lives far enough away that it would be some time before he would be here to help me out in that area and although I am reasonable knowledgeable I guess that means I have a concern at changing the registry by hand rather than an install doing it for me.

Bottom line that I am pleased to read into the replies, is that I can ultimately install and use 13 on my PC with  this help? Is that right guys?

Will read up now...and get back to you.

cheers
Chris