Elements 13: Free Trial - fails installation process

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  • Updated 3 years ago
  • (Edited)
I' d like to test Adobe photoshop Elements 13 before buying it. I download de Adobe Download Assistant and I select the trial version of Elements 13. I select the "downlod now" box and after 6 minutes I got a message saying that the download was completed. However, I don ́t have the icon of the program on my computer, as usually happens with adobe programes, and I believed it is not fully installed, The only file that is inside de folder with the name of "Adobe photoshop Elements 13" is named PhotoshopElements_13_LS25_win64 and has a size of 1.198.969 KB. I removed it, I installed and desinstalled the assistant several times, I tried the version in different languages, I liberated space in the hard disk, I updated Adobe flash player, I changed the internet conection, neverthless I always arrive to the same bug. No error message Can you help me please !
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Maria Luis Cardoso

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Posted 3 years ago

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