Elements 13: Cannot center print

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I chose 4x6 for size of image, selected "print," from print menu chose 4x6 paper, 4x6 image, (actual size and crop to size have both been tried). Printer setup Artisan 1430 selected, 4x6 paper, 4x6 image. When I print, 1/3 of image is cut off horizontally and there is white paper below the picture.
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Lee Alban

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  • sad

Posted 4 years ago

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Neeraj, Employee

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HI ,

Have you selected the right paper size in Print dilaog ( like A4 , A3 etc)

can you share your platform details?
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Lee Alban

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I selected everything that you were supposed to select and it was driving me nuts. Finally, I think I solved the problem. My printer might have been "remembering" the print directions from Photoshop Elements 10 and was ignoring the instructions from the upgrade (PSE 13). Just a guess, but when I deleted the printer from the menu and then added it anew, the problem was solved.
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Neeraj, Employee

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Hi ,
Glad to hear that you solved it.
Please update your application to PSE 13.1 from help menu >update.